000 |
Good |
Approve |
A01 |
701 |
Good |
Approved EMV Key Load |
A01 |
785 |
Good |
No reason to decline |
A01 |
003 |
Good |
Approve VIP |
A01 |
703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
334 |
Good |
Already reversed. |
A03 |
002 |
Good |
Approve for partial amount. |
A05 |
100 |
Soft |
Do not honor |
D01 |
515 |
Soft |
Declined. No term record on First Data system. |
D01 |
500 |
Soft |
Decline. |
D01 |
708 |
Soft |
Honor With Authentication. |
D01 |
790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
911 |
Soft |
Card issuer timed out. |
D01 |
124 |
Soft |
Violation of law. |
D01 |
540 |
Soft |
Edit Honor. |
D01 |
513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
773 |
Soft |
Unsuccessful. |
D01 |
791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
132 |
Hard |
Unmatched card expiry date. |
D02 |
521 |
Soft |
Enter lesser amount. |
D03 |
116 |
Soft |
Not sufficient funds |
D03 |
704 |
Hard |
Pick Up Card. |
D04 |
370 |
Hard |
Account on hold. |
D04 |
767 |
Hard |
Hard Capture; Pick Up. |
D04 |
131 |
Hard |
Invalid account number. |
D05 |
506 |
Hard |
Invalid Checking Account Number. |
D05 |
118 |
Hard |
No card record. |
D05 |
373 |
Hard |
Invalid Card Account. |
D05 |
526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
541 |
Hard |
No Savings Account. |
D06 |
117 |
Soft |
Incorrect PIN. |
D07 |
958 |
Soft |
CCV2 failed |
D08 |
954 |
Soft |
CCV failed. |
D08 |
959 |
Soft |
CAV failed |
D08 |
517 |
Soft |
CVV2 Declined. |
D08 |
776 |
Soft |
Duplicate Completion. |
D09 |
774 |
Soft |
Duplicate Reversal. |
D09 |
913 |
Soft |
Duplicate transaction. |
D09 |
772 |
Soft |
Duplicate Return. |
D09 |
208 |
Hard |
Lost card. |
D10 |
731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
209 |
Hard |
Stolen card. |
D11 |
512 |
Soft |
Service not allowed. |
D12 |
963 |
Soft |
Acquirer channel unavailable |
D12 |
119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
402 |
Soft |
TransArmor Service Unavailable. |
D12 |
909 |
Soft |
System malfunction. |
D12 |
120 |
Soft |
Transaction not permitted to terminal. |
D12 |
907 |
Soft |
Card issuer or switch inoperative |
D12 |
121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
782 |
Soft |
Count Exceeds Limit. |
D15 |
554 |
Soft |
Over daily limit |
D15 |
509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
101 |
Hard |
Expired card. |
D16 |
510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
920 |
Soft |
Security H/W or S/W error - try again |
D17 |
508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
921 |
Soft |
Security H/W or S/W error - no action |
D17 |
505 |
Soft |
Please retry. |
D17 |
516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
110 |
Soft |
Invalid amount |
D18 |
771 |
Soft |
Amount Too Large. |
D18 |
318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
106 |
Soft |
Allowable PIN tries exceeded |
D21 |
808 |
Hard |
Invalid location |
D27 |
377 |
Hard |
Already active and reloadable. |
D27 |
556 |
Hard |
Exceeds quantity |
D27 |
341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
724 |
Hard |
Referred - Not Active |
D27 |
353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
941 |
Hard |
Invalid issuer. |
D27 |
320 |
Hard |
Invalid password. |
D27 |
817 |
Hard |
Over merchant product velocity count |
D27 |
501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
801 |
Hard |
Over merchandise limit |
D27 |
401 |
Hard |
Offer Processing Error |
D27 |
332 |
Hard |
Account locked. |
D27 |
822 |
Hard |
Over chain product velocity count |
D27 |
518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
153 |
Hard |
Already redeemed |
D27 |
601 |
Hard |
Invalid Batch Number |
D27 |
345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
810 |
Hard |
Over card velocity amount |
D27 |
381 |
Hard |
Bulk activation unattempted error |
D27 |
558 |
Hard |
Invalid Track 2 data |
D27 |
323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
923 |
Hard |
Request in progress |
D27 |
532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
792 |
Hard |
See attendant. |
D27 |
357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
114 |
Hard |
Invalid account type |
D27 |
563 |
Hard |
Over fuel limit |
D27 |
603 |
Hard |
Close Unavailable |
D27 |
348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
904 |
Hard |
Format error. |
D27 |
503 |
Hard |
New Account Information. |
D27 |
803 |
Hard |
Not on file |
D27 |
551 |
Hard |
Invalid Driver |
D27 |
336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
824 |
Hard |
Over chain product velocity amount |
D27 |
520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
565 |
Hard |
Fuel price error |
D27 |
308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
812 |
Hard |
Over issuer velocity amount |
D27 |
383 |
Hard |
Store location zero not allowed. |
D27 |
560 |
Hard |
Invalid Odometer |
D27 |
327 |
Hard |
Request not permitted by this account. |
D27 |
942 |
Hard |
Customer cancellation |
D27 |
702 |
Hard |
EMV Key Download Error. |
D27 |
826 |
Hard |
Signature required |
D27 |
524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
721 |
Hard |
Invalid ZIP Code |
D27 |
350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
908 |
Hard |
Transaction destination not found for routing. |
D27 |
805 |
Hard |
Velocity exceeded |
D27 |
374 |
Hard |
Product code(s) restricted. |
D27 |
553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
155 |
Hard |
Recharge amount exceeded |
D27 |
329 |
Hard |
Bad_repay_date. |
D27 |
729 |
Hard |
Hard Negative Info On File. |
D27 |
819 |
Hard |
Over chain daily velocity count |
D27 |
368 |
Hard |
No account link. |
D27 |
567 |
Hard |
Over repair limit |
D27 |
109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
814 |
Hard |
Over merchant daily velocity amount |
D27 |
385 |
Hard |
Accepted but not yet processed. |
D27 |
562 |
Hard |
Pay at pump not allowed |
D27 |
555 |
Hard |
Invalid Date/Time |
D27 |
340 |
Hard |
New password required. |
D27 |
915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
723 |
Hard |
Driver’s License or ID is Required |
D27 |
352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
940 |
Hard |
Error. |
D27 |
807 |
Hard |
Over non-fuel limit |
D27 |
376 |
Hard |
Account status is void lock. |
D27 |
816 |
Hard |
Over merchant product velocity amount |
D27 |
404 |
Hard |
TransArmor Key Error. |
D27 |
157 |
Hard |
Invalid entry |
D27 |
331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
775 |
Hard |
Subsystem Unavailable. |
D27 |
821 |
Hard |
Over chain daily velocity both |
D27 |
507 |
Hard |
New Account Information available. |
D27 |
152 |
Hard |
Exceeds limit |
D27 |
344 |
Hard |
Internet access disabled. |
D27 |
346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
001 |
Hard |
Schema Validation Error |
D27 |
809 |
Hard |
Over card velocity count |
D27 |
380 |
Hard |
Bulk activation error. |
D27 |
950 |
Hard |
Violation of business arrangement |
D27 |
557 |
Hard |
Invalid prompt entry |
D27 |
342 |
Hard |
Void of activation after account activity. |
D27 |
322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
502 |
Hard |
Invalid State Code. |
D27 |
802 |
Hard |
Imprint card |
D27 |
550 |
Hard |
Invalid Vehicle |
D27 |
333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
823 |
Hard |
Over chain product velocity both |
D27 |
519 |
Hard |
Invalid Effective Date. |
D27 |
154 |
Hard |
Over monthly limit |
D27 |
602 |
Hard |
No Open Batch |
D27 |
359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
122 |
Hard |
Security violation |
D27 |
564 |
Hard |
Over cash limit |
D27 |
130 |
Hard |
Invalid terminal. |
D27 |
811 |
Hard |
Over issuer velocity count |
D27 |
382 |
Hard |
Bulk activation package amount error. |
D27 |
559 |
Hard |
Voyager ID problem |
D27 |
326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
924 |
Hard |
Limit check failed |
D27 |
542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
825 |
Hard |
No chain ID for chain merchant |
D27 |
523 |
Hard |
Crypto box is offline. |
D27 |
604 |
Hard |
Close Not Valid |
D27 |
349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
504 |
Hard |
Do not try again. |
D27 |
804 |
Hard |
Fuel only |
D27 |
372 |
Hard |
Promo location restricted. |
D27 |
552 |
Hard |
Invalid Product |
D27 |
337 |
Hard |
Too many transactions requested. |
D27 |
944 |
Hard |
Invalid response |
D27 |
726 |
Hard |
Unable to Locate Record On File. |
D27 |
818 |
Hard |
Over merchant product velocity both |
D27 |
367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
566 |
Hard |
Y or N required |
D27 |
311 |
Hard |
Not lost or stolen. |
D27 |
813 |
Hard |
Over merchant daily velocity count |
D27 |
384 |
Hard |
Account row locked. |
D27 |
561 |
Hard |
Invalid Restriction Code |
D27 |
328 |
Hard |
Request not permitted by this merchant location. |
D27 |
525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
722 |
Hard |
Invalid value in the field |
D27 |
351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
806 |
Hard |
Authorization ID needed |
D27 |
375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
339 |
Hard |
Transaction history not available. |
D27 |
156 |
Hard |
Max number of recharges exceeded |
D27 |
330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
740 |
Hard |
Totals Unavailable. |
D27 |
820 |
Hard |
Over chain daily velocity amount |
D27 |
369 |
Hard |
Invalid time zone. |
D27 |
151 |
Hard |
Activation failed |
D27 |
568 |
Hard |
Over additive limit |
D27 |
343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
815 |
Hard |
Over merchant daily velocity both |
D27 |
403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
104 |
Soft |
Restricted card |
D29 |
728 |
Soft |
Referred – Skip Trace Info. |
D30 |
105 |
Soft |
Call acquirer's security department |
D30 |
727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
107 |
Soft |
Call for authorization |
D30 |
129 |
Soft |
Suspected counterfeit card |
D31 |
102 |
Soft |
Suspected fraud |
D31 |
150 |
Soft |
Invalid merchant set up |
D33 |
569 |
Soft |
Invalid user |
D33 |
133 |
Soft |
The TPP ID was not found |
D34 |