| Name | Added On | Difficulty | Time Required | Description | 
|---|---|---|---|---|
| How to locate and review merchant files and totals | 07/11/14 |       | 15 mins | This easy tutorial will teach you how to locate a file generated on behalf of your merchant and review its totals. | 
| How to approve batches on Merchant Perspective | 08/12/14 |       | 15 mins | In this tutorial you will learn how to approve pending batches using Merchant perspective. | 
| Reviewing suspected duplicate batches | 09/01/14 |       | 15 mins | This tutorial will teach you how to locate and approve duplicate batches/sub-batches. | 
| How to upload a batch/billing file | 10/29/14 |       | 15 mins | This tutorial will give you knowledge how to upload a billing file. | 
| How to review batch totals | 04/08/15 |       | 15 mins | This tutorial will teach you how to review merchant's totals. | 
| Reviewing uploaded file status (for Administrative users) | 10/02/15 |       | 30 mins | In this tutorial you will learn how to locate and review the statuses of the uploaded files. | 
| How to review a status of an uploaded file | 10/02/15 |       | 15 mins | In this tutorial you will learn how to locate batches and review statuses of batch files. | 
| Restarting processing of a submitted file | 10/26/15 |       | 30 mins | In this tutorial you will learn how to restart processing of a submitted file. | 
| Re-generating an aggregated file | 11/02/15 |       | 30 mins | In this tutorial you will learn how to re-generate an aggregated file. | 
| How to restart processing of a submitted file using ActiveMQ form | 11/13/15 |       | 30 mins | In this tutorial you will learn how to restart processing of a submitted file using XML. | 
| How to locate a sub-batch for review | 11/25/15 |       | 30 mins | In this tutorial you will learn how to locate a sub-batch for review and further approval. | 
| How to locate a sub-batch for administrative use | 11/25/15 |       | 15 mins | In this tutorial you will learn how to locate a sub-batch for further administrative use. | 
| Handling manual settlement | 12/12/15 |       | 30 mins | In this tutorial you will learn how to handle manual batch settlement. | 
| How to locate a validation file | 12/14/15 |       | 15 mins | In this tutorial you will learn how to locate a validation file using user interface of the gateway. | 
| Downloading a request/response/return file | 12/22/15 |       | 30 mins | In this tutorial you will learn how to download a request, response or return file. | 
| How to issue credits for a batch | 12/22/15 |       | 30 mins | In this tutorial you will learn how to issue credits for a batch. | 
| Navigating System perspective | 01/08/16 |       | 30 mins | In this easy tutorial you will learn how to navigate System Perspective as well as make basic operations with a file and modify system settings. | 
| How to reupload a file to FTP | 01/25/16 |       | 15 mins | In this tutorial you will learn how to reupload a file to FTP using File Store form. | 
| How to cancel a batch/sub-batch | 02/18/16 |       | 15 mins | In this tutorial you will learn how to cancel a batch or sub-batch. | 
| How to resubmit a verification file | 03/10/16 |       | 15 mins | In this tutorial we are going to learn how to resubmit a direct debit verification file to a processor. | 
| How to review a verification file | 03/31/16 |       | 15 mins | In this tutorial you will learn how to review a direct debit verification file. |